Questions Regarding Documentation
Questions Regarding Export
Questions Regarding Import
Questions Regarding Transhipment
If you have other questions which are not listed here, please
contact us for a prompt reply.
What is Express Bill of
Lading (B/L) / Seaway Bill?
on similar principle as an airway bill i.e. goods are
considered delivered as soon as they are tendered to the line.
This is a very useful document when cargo has to be delivered
immediately upon arrival at destination. This document can
only be used when no bank negotiation is involved.
Can frozen and chilled cargoes be carried
Yes, but cargoes must be
in refrigerated or reefer containers
Terminal Handling Charge (THC) incurred at destination be paid
at Port of Loading?
THC forms part of
local charges and to be paid at the respective port where the
charges are incurred.
Do you service inland
To better meet your needs,
we can arrange for inland haulage to service major inland
destinations covered by our network on request. Contact
Balaguer Limited for more information.
accept shipment of dangerous cargo?
we do. Acceptance of such cargo will be in accordance with IMO
(International Maritime Organisation) guidance. Contact us. for more information.
Can B/L be issued to a third party
at another location besides Port of Loading?
Yes, as long as Balaguer
Limited has office
located at the intended place of issuance. Shipper must
provide written notice in advance to Balaguer Limited on such
Can I include clauses on the original
Balaguer Limited discourages
such request, we would cater to special circumstances like
requirement by Letter of Credit (LC).
Can I ask for combined or split B/L after the
cargo has arrived at destination?
and if the manifest has been submitted to the customs at
destination, there will probably be penalty charges imposed by
the customs which to be borne by the shipper or consignee.
Can I arrange for email-release cargo to the
You have to surrender original
B/Ls and provide a letter of intent at the B/L issuance port
or Port of Loading.
Can cargo be released against a company's
guarantee or personal cheques in lieu of Banker's guarantee
Banker's guarantee is preferred in such
Can I re-use containers from import shipments
Yes. Contact Balaguer Limited
for more information.
When can I pick up the cargo?
You could pick up your cargo from the port or terminal
after you have obtained the delivery order and release order
from Balaguer Limited.
Can I request to
hold my laden containers at transshipment port?
The request will be evaluated on a
case-by-case basis and is subject to the regulations of the
transshipment port. Usually, if the request is accepted, both
shipper and consignee have to furnish Letters of Indemnity as
well as be accountable for extra costs (if any).